Developing, operating and making the network safer

Ensure customer safety at all times
The Group's service crews constantly monitor changes in traffic conditions and are able to respond promptly to any unexpected incidents likely to affect the network.

Manage traffic flows and inform customers in real time
The Group manages traffic flows and any unforeseen incidents in real time via two central control units and six regional control centres. These facilities direct and inform customers round-the-clock through 441 variable-message LED signs and the Group's radio station, Autoroute Info, which broadcasts on 107.7 FM.

Modernise toll systems to improve customer service
In 2006, the Group handled roughly 238 million toll transactions and more than 508,000 Liber-t toll pass subscriptions. Toll stations with low traffic volumes are gradually being converted to remote operation. As of the end of 2007, the Group had 66 remotely-operated toll stations.

Develop additional services for customers
Examples of the Group's services include maintaining and improving rest and service areas, as well as developing new offerings, such as the retail facilities (98 petrol stations, 68 restaurants and 13 hotels) located in these areas.

Protect the value of the Group's assets by maintaining the network in excellent condition The tasks involved in keeping the network in an exemplary state of repair range from resurfacing work to equipment maintenance and routine motorway maintenance.

Develop the network and expand its functionality

The Group is involved in lane-widening operations, improving safety (especially in tunnels), adding new motorway exits, expanding rest and service areas, and enhancing environmental protection. Developing the network also includes bidding for new motorway concessions in France.